Collections Specialist - Intermediate in Denver, CO at APEX Systems

Date Posted: 1/14/2020

Job Snapshot

  • Employee Type:
  • Location:
    Denver, CO
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job #:  1039162

Collections Specialist

Denver, CO

•If interested, please apply directly by sending your resume to Callie at

Job Description:
Performs follow-up and collections activities related to one or more of the following financial classes: self-pay, commercial insurance, Medicare, Workers Compensation (WC), Third Party Liability (TPL).
1. Performs follow-up and denial management activities related to the collections of outstanding self-pay and/or insurance balances.
2. Researches accounts and performs necessary outreach to guarantors, insurance companies and attorneys to ensure timely, accurate payments.
3. Resolves account issues including validating accuracy of guarantor statements, resubmitting claims, identifying information needed to correctly process claims and generally working through issues in order to collect payment as expediently as possible.
4. Understands and complies with terms of managed care contracts and associated federal/state regulations related to billing and collections, coordination of benefits and subrogation.
5. Stays abreast of, and communicates changes in regulations pertaining to guarantor and/or insurance collections.
6. Processes and resolves rejections and denials received from third party.
7. Documents conversations and correspondence with patients guarantors, insurance representatives, attorneys and other internal/external customers in billing system.
8. Receives and responds to incoming customer calls pertaining to billing inquiries and the collection of outstanding receivables.
9. Offers payment arrangements to delinquent accounts in accordance with Patient Financial Services (PFS) guidelines.
10. Assists in the development and implementation of policies and procedures for the PFS department, when appropriate. 
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.