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Content Operations in Bellevue, WA at APEX Systems

Date Posted: 12/6/2018

Job Snapshot

Job Description

Job #:  911613

Are you detail oriented? Are you great at word games and logic puzzles? Do you like finding new trends in data? Are you obsessed with linguistics and grammar?

 

If so, these are traits we are looking for at Apex Systems to assist in monitoring an interactive, online community. Come join our team!

 

As part of our team, you will work to identify and mitigate risks for our users and develop methods to improve process and product quality.  Candidates should be sensitive to and passionate about issues involving race, gender, culture, and politics, but understand that this position requires a thick skin and frequent exposure to highly offensive content.  A solid understanding of pop culture and internet culture is necessary. The ability to work collaboratively as a team is also very important.

 

Candidates with excellent work ethic, curiosity and an interest in understanding user behaviors of all types please apply. We are especially interested in candidates with a passion for topics such as: Technology, AI, Data Analysis, Psychology and Linguistics.

 

This is a full time, 40 hour/week contract role.

Shifts may vary.

Location is Bellevue, WA.

 

We offer a Basic Benefits package including: medical, dental and vision, 401k, sick leave and paid time off. Other benefits include a friendly, collaborative culture in a large, fast paced, enterprise environment. This role provides lots to learn and ways to grow your career.

 

Day-to-day responsibilities include, but are not limited to:

  • Monitor, investigate, and resolve content issues, using client-provided tools to perform moderation actions
  • Analyzing large data sets for trends
  • Identifying unique linguistic patterns
  • Monitoring product activity in realtime and investigating/escalating items as appropriate
  • Reporting bugs and bots to support moderation work
  • Data administration and manipulation in Excel
  • Contribute to and stay up-to-date with policies and guidelines
  • Maintaining service level agreements by ensuring timely responses to requests

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178