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Deployment Technician in Eagan, MN at APEX Systems

Date Posted: 5/15/2019

Job Snapshot

Job Description

Job #:  934624
Duration: 2/25/19 – 12/31/19
Pay rate: $18.00, $500 completion bonus
  • 2 resources will work 8 AM – 4 PM, Monday through Friday
  • 3 resources will work 2 PM- 10 PM or 3 PM- 11 PM , Monday through Friday

Top 3 requirements
  • Windows 10 troubleshooting and user support experience
  • Excellent communication skills and eager to learn
  • Presentable, professional able, and reliable

Job Responsibilities
  • Windows 10 (Win 10) Deployment and End User Support
  • Provide on-site face-to-face support for Prime users
  • Assist with remediation of end user issues related to Win10 Migration
  • Troubleshoot and guide end users through process and issue resolution
  • Load new images on devices
  • Conduct basic functionality test to ensure image load success.

Day Shift Additional Notes
  • Next day end user support
  • Will be responsible for helping users log back in and any issue resolutions post deployment

Night Shift Additional Notes
  • Users drop off images for night shift to run deployments
  • Run images and ensure all apps are re-installed correctly

Other Notes
  • 500 devices completed each month, 125 each week
  • Resources may need to go desk side to help users, but most often the users will drop laptops before leaving in the evening
  • Will need to spend time at other campuses in Eagan, Edina, and Bloomington but this will be on a set scheduled for a few weeks at a time

EEO Employer
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.