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Desktop Support Technician in Jupiter, FL at APEX Systems

Date Posted: 5/15/2019

Job Snapshot

Job Description

Job #:  969997


Apex Systems, the nation’s second largest IT staffing firm, has an immediate opportunity for a Desktop Support Technician to support one of our top clients in Jupiter, FL! Please find the details below.
 
If interested and believe you are 80% qualified, please email your word resume to Ronae at rredwine@apexsystems.com.
 
Desktop Support Technician Overview
Start Date: ASAP 
Contract Length: 3 months
This assignment is anticipated to last 3 months; however, Apex Systems cannot guarantee the length of this assignment.
Pay: $15-17/hr – negotiable based on experience
 
Principal Duties and Responsibilities:
  • Provides on-site field support to customers. Performs basic installations, repairs, upgrades and maintenance on hardware and equipment. Assists in the analysis of technical products, systems, and/or software for engineering support.
  • Essential Job Functions
  • Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment.
  • Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.
  • Assists in instructing customers in the operation and maintenance of systems/equipment.
  • Acts as a liaison with customers on administrative and technical matters for assigned projects.
  • Performs analyses and prepares reports on system problem trends and issues.
  • Assists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modeling.
  • Interacts with the client's engineers, as necessary, to gather information, design changes, requirements, etc. to compile information for the overall solution design.
  • Assists in translating the engineering design into software design and development of test plans to verify logic of new or modified technical programs.
  • Performs testing of the final product and works with the client's engineers to assure that the product performs as planned.
  • Assists in the design of basic technical programs for projects or enhancements to existing programs.

 
Required Skills and Competencies:
  • High school diploma or G.E.D.
  • 1-5 years of hands on IT support experience
  • Experience working with the company's hardware, software and equipment products
  • Experience working with customer technology and support requirements
  • Experience working with process and/or system design concepts
  • Experience working with appropriate programming languages, operating systems and software
  • Experience working with engineering principles and practices

 
Other Qualifications:
  • Interpersonal skills to work with customers and other unit personnel
  • Analytical and problem solving skills
  • Communication skills
  • Time management and organizational skills
  • Ability to resolve non-complex hardware and equipment problems
  • Willingness to travel

 

•Please note that as a contract employee of Apex Systems, you’d be eligible for health, dental, vision, and life insurance; direct deposit, weekly pay, and our referral program

 
Is this opportunity not exactly what you are looking for? No problem! We have offices and opportunities across the country—visit our Talent Network to see what else is out there: https://itcareers.apexsystems.com/join
 
 
 
 
 
 
 
 
EEO Employer
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.