Desktop Support Technician in Tewksbury, MA at APEX Systems

Date Posted: 7/4/2019

Job Snapshot

Job Description

Job #:  975650
 
Apex Systems, the nation’s 2nd largest Information Technology Staffing organization, has an opening for a Refresh Project Technician to work with our Client in the Tewksbury, MA area. These opportunities are contract with possibility of extension.
 



•Please send your resume to Hayley Mills at hmills@apexsystems.com if you're interested in learning more about these roles.



 
Job Responsibilities: 
2-4 years of consistent experience in IT Deskside/Desktop support, consisting of either refresh project support, break/fix support, or combination of both. 
Duties will include imaging, data transfer, deployment, surplus, and wiping of refresh project computer assets. Configuration of Outlook and mail archiving, and troubleshooting of MS Office and other apps during new PC deployment. 
Excellent attention to detail, customer service skills, multi-tasking skills, ticket management/documentation skills, written and verbal communication skills, and Windows 10 configuration skills REQUIRED. 
Must be able to work in a team environment and collaborate with various team sections and groups. 
Service Now ticket system experience a PLUS. 
This is a high volume/high pressure very busy environment, with strict ticket Service Level Agreements in place. 
Must have reliable transportation to get to main site, and travel to multiple sites within the area may be required. 
Must be able to lift 30 lbs.
 
 
 
 
 
 
 
 
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.