Eng Researcher III in Kirkland, WA at APEX Systems

Date Posted: 11/15/2019

Job Snapshot

Job Description

Job #:  1026963

Job Title: Eng Researcher III
Location: Kirkland, WA
Duration: Approximately 9 months, W2 contract

•If interested, please send resumes to ssubbiah@apexsystems.com

Job Description:
We're looking for a meticulous User Experience Researcher with excellent communication skills who can work as part of a cross functional team (designer, product manager and engineer). The position is based in Kirkland, but may be occasionally asked to conduct research in other locations (e.g. Seattle). Most of the work will take place during regular business hours. The position is a contract role for a duration of 9 months.
  • Plan, conduct and analyze qualitative and quantitative research on multiple aspects of the user experience in close collaboration with the designer, product manager and eng lead of the effort.
    • This includes applying different research methods - e.g. usability studies, competitive analysis, survey studies, heuristic analysis, writing literature reviews, etc.
  • Understand and incorporate business requirements into the research plan.
  • Work with recruiters to recruit the right research participants and to schedule study sessions. Set up the usability lab, equipment for remote studies, and product prototypes.
  • Demonstrate strong analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence
  • Present research findings to diverse audiences through written reports and oral presentations. This includes creating slide decks in Google Apps, creating graphs, and basic video editing.
  • Work with other senior researchers, designers, product managers, and engineers to prioritize research opportunities in a fast-paced, rapidly changing environment.

Required Skills:
  • 5+ years of experience in user research and/or market research in an applied research setting
  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Experience conducting benchmarking studies, heuristics evaluations and customer satisfaction survey research.
  • Strong oral and written communication skills.
  • Examples of excellent teamwork skills.
  • Detail-oriented and ability to work with minimal supervision on a variety of tasks.
  • Can prioritize time between multiple projects, and be flexible by adapting to quickly changing schedules and different projects.
  • Can distill actionable insights from complex research findings so that non-researchers can act on them.

Additional Skills:
  • A graduate degree in Human Factors, HCI, Psychology, Computer Science, or Social Sciences.
  • Previous experience as a user experience or market researcher in the software development environment.
  • Project management skills related to planning, allocating time, and communicating.
  • Basic working knowledge of statistics.
  • Familiarity with basic graphic and video editing tools.

EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.