*Enterprise Security Operations Support Engineer III - Symantec in Chicago, IL at APEX Systems

Date Posted: 2/11/2020

Job Snapshot

Job Description

Job #:  1032166

Description: The Support Engineer works with the team that is responsible for the day to day maintenance and support of our Enterprise Security environment comprising of Anti-virus and Advanced Threat Analytics and Encryption tools.

Responsible for supporting PKI Enterprise Systems such as Certificate Authorities, Venafi, Vormetric and FutureX devices. Required to interact with vendors and contractors. Participation in the teams on call rotation is a requirement.


• Work with the various teams in deploying new RSA tokens for Vormetric encryption system.

• Utilizes expertise to coordinate and implement deployments and upgrades of security tools.

• Understanding of and adherence to ITIL best practices and change management.

• Support of PKI systems including Venafi, Vormetric, FutureX HSM and RKMS.

• Collaborate with other security teams within United on compliance issues.

• Communicate with various teams to provide timely and accurate information and status updates.

• Works closely with Engineering, Operations and IT Field Services.

• On-Call rotations and after-hours work and weekends.

5 -7 years experience specifically in day to day operations of an enterprise security organization. With a Subject Matter Expert focus on one or more of the following technologies: Vormetric, FutureX HSM and RKMS.
The candidate should have experience in automation of tasks is a plus
The candidate should have solid fundamentals in parsing through logs for wire shark / netmon captures and show advanced trouble-shooting skills.
The candidate should be able to perform some engineering level work and be highly capable in documenting processes and knowledge articles in their expertise.
Familiarity with Change Management
Be self-driven and motivated to learn
Knowledge / familiarity of scripting languages a big plus
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.