GNOSC Network Engineer in Cary, NC at APEX Systems

Date Posted: 1/14/2020

Job Snapshot

Job Description

Job #:  1002202

Network Engineer opportunity in Cary, NC.
•Secret Clearance and Security+ required
• If interested, please send resume to Katie Kinsey at


Description: Network Engineer

This position is responsible for Tier II monitoring and initial triage in a WAN/LAN network environment that typically links to numerous computer platforms, operating systems and network topologies. Additionally, the candidate will be responsible for customer support of complex and diverse systems in a 7 X 24 environment. Work will be required on all shifts (1st, 2nd and 3rd), weekday, weekends, evenings and Holidays as needed.

Engineer will be responsible for the following tasks:

Proactive Monitoring of customer networks management tools to identify network anomalies and faults within the network
Responding and perform Tier I and Tier II triage of the network alarms utilizing the available network tools and systems
Create customer trouble tickets on outages identified via network management systems and tools
Test and isolate physical level circuit issues
Telco Local Loop and customer in-house wiring
Test and repair hardware issues in the customer WAN/LAN environment
Coordinate multiple vendor dispatches for repair at customer premise
Provide customer status of ongoing issues; communicate via phone/email/ticket notes with customer POCs
Understanding of ITIL terminology - ITIL Certification preferred
Experience with VoIP - Cisco Call Manager and Call Manager Express required

Additionally, the candidate will be responsible for customer support of complex and diverse systems. The successful candidate will work to ensure network and network management environment is reliable to meet predefined service levels. The candidate will perform testing and diagnostic procedures on various vendor equipment and circuit testing according to published standards and will assemble and/or tests transmission equipment and monitor housekeeping alarms per specifications.
The candidate must have previous experience, possess excellent communication skills both written and verbal.
Telecommunications/Electronics Certificate; Cisco Certification is desirable; Cable/Wire Certification
Knowledge of the following tools:
Computer Associates (CA) Service Desk
CA Spectrum

2+ years WAN/LAN Networking experience or Network Security preferably in a network operations management center
Must have valid and current DoD SECRET security clearance
Must be flexible to work in a 7 X 24 environment across all shifts including weekends and holidays.
Experience with Cisco and Juniper routers and switches is required
DOD 8570.01 Compliance required
CCNA/CCENT certification
Security+ Certification required
Technical Certifications required
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.