ICA - PC/PM in Milwaukee, WI at APEX Systems

Date Posted: 9/11/2019

Job Snapshot

Job Description

Job #:  1006946
Our great Fortune 500 Client in Milwaukee, WI has immediate openings for Project Analysts to join the team. Interested candidates can apply along with copy of resume to dlindstrum@apexsystems.com
JOB SUMMARY::
Individual will examine data files, processes, forms, reports and operational needs of customers. Position will also be responsible for validating the accuracy of all data and transactions. Determines customer specific processing needs and completes set up for client use. Trains client representatives on system after implementation is complete. 

GENERAL DUTIES & RESPONSIBILITIES:

• Develops understanding of and defines client products and services through information gathering sessions to determine how systems must be established to meet client needs.

• Completes product workflow documents summarizing all processing requirements and determines key challenges in converting clients. 

• Through data analysis, product mapping and interviews, gathers forms and data files from customer and assesses requirements for software utilization and discusses any software customization requirements with programming team.

• Creates data maps and transaction workflow documents showing exactly how every field of information will be converted. 

• As part of the conversion process, tests customized software against customer specific needs, shares with customer reports and application specific data that reflects how conversion data will be processed. 

• Throughout the project, provides expertise to answer questions and guide the client in the use of the system.

• Conducts train the trainer sessions to instruct and train internal customers (employees) or external customers on changes, new systems or new procedures.

• Acts as an on-site resource during conversion and answers questions, troubleshoots problems as they occur, supports implementation of new procedures, conducts last minute training if necessary and provides support during conversion week.

EDUCATIONAL REQUIREMENTS:
Bachelor’s Degree in Business or related field or the equivalent combination of education, training, and work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• Communicates ideas both verbally and in written form in a clear, concise, and professional manner

• Must have 2-3 years Project Management/Coordination experience. 

• Ability to handle project commensurate with job expectations

• Must have client facing experience 

• Positions requires strong analytical and technical skills

• Ability to translate client requirements to technical specifications and communicate to technical staff

• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally

• Flexibility, versatility, dependability
 
 
 
 
 
 
 
 
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.