IT Desktop Support in Milwaukee, WI at APEX Systems

Date Posted: 10/16/2019

Job Snapshot

Job Description

Job #:  1018696
Our great client in Downtown Milwaukee  has an immediate opening for a Desktop Support Agent. If you are interested please apply with resume to aboettcher@apexsystems.com.
Duties:
Provides timely, accurate and on-call systems maintenance, support and enhancements. Installs and upgrades software and hardware. Monitors and troubleshoots system performance. Develops and runs related automation scripts and reporting tools
Provides timely, accurate and on-call systems maintenance, support and enhancements. Installs and upgrades software and hardware. Monitors and troubleshoots system performance. Develops and runs related automation scripts and reporting tools
Provides timely and accurate end user technical support

• Supports installs, upgrades and supports infrastructure software and hardware for applications, systems and helpdesk groups

• Helps to recommend and schedule repairs

• Assists in the development and maintenance of script tools, batch files and testing equipment

• Participates in the isolation of system issues

• Resolves assigned technical issues encountered in system architecture and infrastructure

• Supports planning and implementation of back-ups, disaster recovery, and security actions

• Administers service and support

• Participates in assessing and implementing

• Identifies and resolves technical issues on multiple platforms

• Follows standard practices and procedures to analyze  problems and/or data

• Escalates non-routine technical issues or requests to senior members of the team for resolution software

• Analyzes simple problems that have a set of possible solutions

• Able to determine the most appropriate procedure to follow
Experience/Skills:

• Asset Management

• Help Desk

• Technology Standards, Policies and
Procedures

• Technical Troubleshooting

• Attention to Detail
 
 
 
 
 
 
 
 
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.