Supply Chain Specialist - III in Santa Monica, CA at APEX Systems

Date Posted: 2/14/2020

Job Snapshot

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Job Description

Job #:  1048346

Responsibilities (include but are not limited to):

• Responsible for the execution of the Order to Cash (O2C) Process from end to end for Commercial Patients including:
o Order creation in the system
o Order Management and adjustment
o Order Scheduling
o Order Troubleshooting
o Transportation scheduling
o Shipment creation
o LN2 Shipment Coordination and supply
o Shipment Tracking
o Proof of Delivery
o Invoice Initiation
o Revenue reconciliation

• Responsible the Clinical Cell Order support including:
o new clinical study process updates
o Clinical dose change support
o Clinical Cell Order Booking, cancellations and management

• Responsible for the coordination and operational management of key logistics suppliers including:
o Shipment by shipment management of couriers
o Supply, delivery and return of LN2 Shippers
o Supply of Cooler boxes

• Responsible for the support of Manufacturing training runs, engineering runs and PV runs by:
o Managing supply of Healthy Donor Materials
o Managing transportation of Healthy Donor Materials for all Mfg Sites
o Continuously Managing and adjusting the schedule of Healthy Donor Materials

• Supports system development and testing to include:
o Review and updates of SOPs, WIs
o Act as SME for order management and transportation systems

• Troubleshoots and implements immediate corrective actions and preventative actions for shipments, couriers, and orders to accommodate for:
o Weather impacts
o Lost shipments
o Damaged shipments
o Mis-Handled Shipments

• Custodian of Chain of Custody and COC tracking

• Supports international shipments including
o Order Management
o Cross Border Documentation
o Shipment booking, scheduling and tracking

• Reconciles shipment data between multiple systems to ensure alignment

• Acts as liaison between Manufacturing and  Commercial for cell orders.

• Troubleshoots and develops plans of action for both expected & unanticipated logistical issues during the transport of Pharma product

• Continuously refines and improves product transport & storage processes

• Develops, authors, and implements procedures and work instructions for logistics related processes

• Develops shipment monitoring/tracking systems and troubleshoots deviations

• Ensure continuous alignment of orders between all stakeholders and communicates, manages and reconcile variances

• Manage shipment forecast to mitigate transport risk

• Trains service providers and customers on logistic requirements

• Proactively manages the sourcing, onboarding, performance and relationship of logistics couriers, external warehouses, and other suppliers

• Prepares, reviews and presents data, reports and presentations as assigned.

• Collaborates effectively with multiple individuals and organizations in a cross-functional, team- oriented environment

• Manages order process from order generation, changes, shipment and final delivery.

• Bachelors degree

• Travel of up to 75% may be required

• Working knowledge of biologic material transport a plus

• Ability to work with multiple database and electronic systems. Experience with Oracle/ERP, courier, and material ordering portals, considered a plus

• Must display strong analytical and problem solving skills. Attention to detail required

• Outstanding organizational skills with the ability to multi-task and prioritize

• Excellent interpersonal, verbal and written communication skills

• Experience in writing SOPs

• Comfortable in a fast-paced small company environment with minimal direction and able to adjust workload based upon changing priorities

• Flexible to a growing and changing work environment and work structure
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.