1st shift - Medical Admin in Bear Creek Village, PA at APEX Systems

Date Posted: 7/9/2018

Job Snapshot

Job Description

Job #:  865026

Apex Systems is currently looking for qualified candidates to work for a leading healthcare client in Wilkes-Barre, PA.   Rate:
$12.00 per hour

Training Dates: 7/20/18 through 8/3/2018, 8am to 4:30pm, attendance during these dates is required - no time off allowed   Contract: 6 months w/potential for extension or perm placement.   Description:
Responds to requests received in the Participant Services Area from Participants, Account Managers, internal customers, Clients and Quality Assurance relative to customer service experiences and concerns within the Pharmacy. Assembles comprehensive detail of events, identifies gaps in service and processes. Partners with other business units to facilitate timely response to investigation request and provide gap analysis. Follows through on standard operating procedures, problem solving and troubleshooting with minimal guidance.

Required Qualifications:
Must have strong oral and written communication skills and research, analytical and problem resolution skills. Strong mathematical aptitude and proficient computer skills, with Windows environment experience required. Health insurance background and knowledge of pharmacy terminology desired

Preferred Qualifications:
Minimum one to three years experience in customer services or a related role; including experience in research and problem resolution.
  Experience: * Computer experience is required with proficiency in Microsoft Outlook, Word and Excel. Minimum one to three years experience in customer services or a related role; including experience in research and problem resolution.

Education:
High School education or equivalent; additional education and/or relevant training preferred.
 

 

**If interested, please send an updated resume in word format to mdevereux@apexsystems.com

 

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.