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A/P - A/R Clerk - II in Lake Mary, FL at APEX Systems

Date Posted: 12/7/2018

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Lake Mary, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/7/2018

Job Description

Job #:  917187

Job Title: Accounts Payable/Accounts Receivable Clerk-II 

Job Description: 

Compute, classify and record numerical data to keep financial records complete; Code and batch accounts receivable and perform data entry; Selected candidate will be processing daily accounts refunds and Payment Investigations; Performs basic accounting functions of accounts receivables; Answers customer inquiries through a ticketing system and direct phone contact; Researches problems and/or complaints; Creates and edits spreadsheets; Identify and correct errors -High school diploma or general education degree (GED), AA Degree or higher preferred; General knowledge of business and/or accounting procedures; Basic calculator, 10-key, and/or PC skills. 5 to 7 years of experience.

Project Details – Size, Scale, Scope? 

 

Team handles payment investigation and refunds for customers. Customer service creates a ticket and that is passed to this team. The clerk works the ticket by reviewing customer payment info/history. Only contacts customer when necessary to resolve issue. Team works with 50 different billing systems so a lot of training is expected. Should eventually be closing 60 tickets a day. Candidate needs to be a quick starter, able to learn lines of business, can analyze and use good judgment in regards to refund eligibility. Needs to use investigative skills.

 

Day to Day Responsibilities/typical day look like:

 

Investigate customer refunds and billing history to resolve tickets created by customer service. Expected to resolve 60 tickets a day once ramped up. Should be comfortable with Gmail, Excel, Word and other Microsoft products. Majority of systems are proprietary so not expected to have specific technical experience. Anyone who has worked in accounts payable/receivable or in a billing department would be a good fit. Should know some accounting basics like credit vs debit, wire transfers and electronic payments.

 

 

MUST HAVE:

1. finance background

2. excel, word, Google suites

3. quick starter with good judgement and investigative skills

 

NICE TO HAVES:

1. degree (not a hard requirement but highly preferred, need degree to roll perm)

2. accounts receivable exp

3. payment/refund experience

 

 

 

 

 

**If interested please contact serodriguez@apexsystems.com** 

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178