Application Infrastructure Analyst in Bossier City, LA at APEX Systems

Date Posted: 4/12/2018

Job Snapshot

Job Description

Job #:  813383

Candidates must be US citizens and able to obtain and/or maintain a Department of Defense Secret security clearance as a condition of employment



  • Assist with projects as may be required to contribute to efficiency and effectiveness of the work.
  • Provide 24/7 support of specific functions.
  • Basic/entry-level understanding of database structures, theories, principles, and practices.
  • Conceptual knowledge with designing, building, installing, configuring and supporting database servers.
  • Conceptual knowledge on database troubleshooting.
  • Provides application infrastructure support services to internal IT users and external customer focused operations
  • Executes build instructions according to Release Management guidelines
  • Performs rapid response actions on reported service and problem incidents, updates and tracks changes within established software,  and follows established escalation guidelines where applicable
  • Demonstrates application knowledge to proactively act and report upon any infrastructure anomaly
  • Acts as customer liaison between database, network, and management teams while demonstrating the ability to multi-task between them
  • Maintain applications support in a multiplatform environment (Windows Server – UNIX).
  • Assist in restoring the application IT infrastructure when incidents occur.
  • Experience working with BMC Remedy or other ticketing systems.
  • Applies fundamental applications systems support concepts, processes, practices, and procedures on technical assignments.

To qualify, you must meet these basic qualifications: 

  • Bachelor’s degree in Information Technology or related field and 1+ Years of Experience Required.
  • Working knowledge of Windows Operating systems.
  • Working knowledge of Database connectors.
  • Basic understanding of SDLC.
  • Knowledge of PowerShell scripting.
  • Knowledge of Application troubleshooting and URL forwarders.
  • Must be able to obtain and maintain a secret clearance
  • Must be able to obtain and maintain a TSA EOD

It would be great if you also had:

  • Excellent analytical skills
  • Excellent communications skills, both oral and written
  • Adherence to established policies and directives









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.