Business Process Consultant in Durham, NC at APEX Systems

Date Posted: 4/17/2018

Job Snapshot

Job Description

Job #:  840535

Our client is hiring a Business Process Consultant in Durham, NC. If qualified, please email your resume to Healea at

Leads work to enhance effectiveness of the organization at the enterprise level by linking business strategy to business process. This position will work on cross functional teams to drive process improvements using Lean, Six Sigma, and other continuous process improvement tools. 

Job Description 
Support Enterprise Initiative projects in a specialist role. Apply relevant tools and techniques to assess impact based on changes to the enabling technologies that support business processes. Lead development of future state process and drive 
changes across business and operations. 

Lead Business Process Improvement projects identified across the enterprise. This includes application of continuous process improvement skills and methodologies to articulate the problem, baseline current state, analyze root cause, recommend  improvements, and monitor results. Achieve an outcome that provides sustainable solutions to the client. 

Support the deployment of process excellence across the enterprise through delivery of formal training on Lean and Six Sigma, mentoring projects executed within a division, and championing business process methods in communities of practice. 

Lead internal management consulting efforts as identified and as needed. This includes unbiased assessment and resulting recommendations to managers and executives. 

Execute projects, deliverables, and measurable results in the context of Enterprise Process Architecture and strategic enterprise goals 

Contribute to structure, procedures, and templates within the department to enhance the value-add to the enterprise. Works with department leadership and colleagues to continuously improve department offerings and share best practices of business  process knowledge and tools 

Hiring Requirements 
Bachelors Degree and 3 years experience (or Master’s degree with 1-2 years experience) as a Management Consultant, Business Analyst and/or Project Manager. 
If no degree, 5 years experience as a Management Consultant, Business Analyst and/or Project Manager is required. 

Hiring Preferences 
Lean or Six Sigma Certification is strongly preferred. 
Six Sigma Green Belt Certification (within 2 years) 
Experience modeling business processes using a variety of tools and techniques. 
Masters’ Degree in Business, Information Services, Statistics, or Engineering is preferred. 
Proven track record of self development and professional growth 

Business Process Management 
Hands-on experience in the application of business process analysis tools including but not limited to: Current state processes 
analysis, current state performance and metrics, issue identification, root cause analysis, business case development, cost 
benefit analysis, future state design, roles and responsibilities, metrics, process control and management 

Proven ability to plan and deploy business process initiatives 
Proven ability to apply business process principles to business solutions 
Ability to create visualization and high-level models that can be used in future analysis to extend and mature the business capabilities 

Proven facilitation skills with previous experience designing workshops, facilitating sessions and working with teams to gain crucial input from key contributors 

Ability to develop metrics, collects data, analyze data to identify root cause, measures performance against process requirements. 

Analytical Thinking 
Strong research and investigation skills 
Proven analytical skills to assess problems and develop solutions/improvements. 
l Strong situational analysis and decision making abilities 
Strong data/financial analysis and modeling abilities. 
Business Acumen 
Possesses a broad enterprise view of the business as well as understanding of how the internal client’s and own business operates 

Understands the external industry environment 
Ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies 
Proven ability to assimilate and correlate disconnected business information, and articulate their collective relevance to the organization 

Client Engagement Management 
Understands and defines client requirements 
Manages stakeholder expectations, maintaining focus on overall deliverables, and applying contractual terms of engagement 
Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations 

Ability to collaborate and work effectively at all levels of an organization 
Ability to influence others to move toward consensus 
Ability to guide management and employees towards collectively achieving desired results 
Project Management 
Ability to apply project management principles to consulting projects, including schedule, scope, communications, risk, and quality. 

Manages multiple client projects effectively ensuring objectives and deadlines are met 
Ability to guide management and employees towards collectively achieving desired results 
Professionalism and Ethics 
Operates with professionalism and integrity, including conduct, and acting in the best interests of the client 
Driven to produce high-quality results 
Lean or Six Sigma Certification at Green or Black Belt level preferred. 
Project Management Professional (PMP) Certification preferred.