This site uses cookies. To find out more, see our Cookies Policy

Cisco Voice Architect in Fort Worth, TX at APEX Systems

Date Posted: 6/14/2019

Job Snapshot

Job Description

Job #:  967641
We have a 6 month contract-to-hire position for a Cisco Voice Engineer. Key details are below, but the Voice Engineer will work for a large Telecom company to provide in-depth UC subject matter expertise and guidance to executive management as well as other stakeholders responsible for the positioning, planning, and delivery of UC services.
If interested in this Cisco Voice Manager role, or any other Engineering opportunities in the Dallas, TX area please send a resume to Fabrizio Solari, Professional Recruiter via fsolari@apexsystems.com and Kyle George, Account Manager via kgeorge@apexsystems.com. Register to receive job alerts that match your criteria from Apex via http://itcareers.apexsystems.com/ and contact me if you see one you’d like to pursue that you’re at least 80% qualified for!
 
Summary:
The Cisco Enterprise Voice Engineer will be responsible for best-in-class design, upgrades, and changes to a global enterprise voice architecture that will include CUCM, Cisco IPT, MIPPBX, Redsky, ISI and Nextplane platforms.  The Enterprise Engineer will provide in-depth UC subject matter expertise and guidance to executive management as well as other stakeholders responsible for the positioning, planning, and delivery of UC services.  The Enterprise Engineer will work with the customer and our client’s key personnel to ensure that all parties understand the technical implications of changes in the solution.  You will work with the customer, our client and third party vendors to ensure that customer technical teams are current with product roadmaps, software and hardware updates / upgrades across the platform and be able to assess potential implications of an update or upgrade as it relates to the overall architecture to all technical teams involved.   You will be responsible for complex engineering design and changes within a global enterprise network. You will work closely with external customer engineering and operations teams, our client’s engineering teams, project management, and professional services to ensure we are meeting the customer’s requirements.  In addition, you will provide technological vision and strategy for network transformation, serve as the engineering team lead and ensure information is flowing to engineering resources assigned to project.
Responsibilities:
  • Design and deploy state-of-art technology to meet the customer’s business needs, which will include our client’s UCCaaS, IP Trunking, Managed Network Services, and Private IP circuits
  • UCCaaS design (and update) documentation
  • Assist in design and implementation rollouts for lab, pilot, and production-related cutovers which include:
    • Providing input to Technical Implementation/Roll out plans
    • Providing input to Technical UC Process and Procedure/Work plans
    • Providing in Weekly Reviews on Project status with Transition Lead
  • Annual reports on active hosts for Cisco
  • Provide product Roadmap and Feature updates as needed
  • Act as SPOC for all client’s technical teams
  • Provide input for forecast and plan resource allocation
  • Act as the direct interface to customers on advanced design solutions
  • Work on complex problems and design challenges where analysis of situations or data requires an in-depth evaluation of various factors
  • Micro level technical project management for engineering requirements and responsibilities
  • Interface to the project management team regarding technical planning and network issues
  • Develop white papers for designs specific to the customer’s network inclusive of our client’s Business solutions

You Must Have:
  • Bachelor’s Degree or 6 or more years of experience as an engineer/architect specializing in Cisco Unified Communication Manager and collaboration tools
  • Experience designing and implementing Cisco VOIP Networks, Internet Protocol (IP) Private Branch Exchange (PBX), and Session Initiation Protocol (SIP) on an enterprise level
  • Experience designing complex Voice over IP (VoIP) call control, call routing, and applications
  • Must have engineering/architecture and design experience two or more of the following:
    • Cisco Unified Communications Manager version 11.5
    • Cisco Unity Connection version 11.5
    • CUCM IM & Presence version 11.5
    • CUCM Session Management Edition ver 11.5
    • ISI Call Detail analysis software
    • ISI IM recording service
    • Redsky Emergency Call routing
    • Nextplane IM Federation service
  • Experience designing, configuring, implementing & testing, troubleshooting and supporting multi-site critical network environments that consist of Routers, Switches, Wireless LAN, WAN Accelerator, VoIP, Firewall & Network Security.
  • Hands-on experience designing and configuring various routing protocols such as BGP, OSPF, IS-IS, EIGRP IGRP, HSRP, RIPv1 & RIPv2.
  • Hands on experience with complex QoS and VLAN configurations and designs.

Even better if you also have:
  • Cisco Expert Level Certification: CCIE Collaboration, CCDE, CCAr
  • Cisco Professional Level Certification: CCNP, CCNP Collaboration
  • Strong customer interfacing background, as well as superior oral and written communication skills.
  • In depth knowledge of all routing protocols (For example : BGP, EIGRP, OSPF, GLBP, VRF), Traffic engineering, L2/L3 VPN, multicast & class of service.
  • Strong understanding and familiarity with router, LAN switch, application accelerator, wireless controller and IP Voice
  • Ability to define UC processes and UC best practices of our client’s UCCaaS delivery and Cisco’s best practices relating to VoIP
  • Disciplined and oriented in practice of and adherence to process and procedures. 
  • Ability to research technical issues and develop solutions
  • Ability to summarize technical concepts and communicate to senior-level management
  • Ability to work effectively with and provide guidance to other members of the work group
  • Problem solving skills including conceptual and analytical thinking
  • Strong attention to detail
  • Excellent written and verbal skills
  • Good organizational skills
  • Achievement orientated and possess
  • Ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results

 
EEO Employer
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.
 
 
 
 
 
 
 
 
EEO Employer
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.