Clerk I in Lake Mary, FL at APEX Systems

Date Posted: 8/11/2018

Job Snapshot

Job Description

Job #:  865366

We are looking for motivated and reliable Call Center Representatives for a large healthcare client in Lake Mary, FL.

Position: Call Center Representative
Location: Lake Mary, FL
HOURS: 10:00 am - 7:00 pm Monday - Friday
- 3 month contract
-Prior call center and collections experience strongly preferred
-Will be inbound collectors resolving customer issues
-High volume inbound call
-Candidates should be comfortable talking with customers


The Collection Assistant's primary function is to receive Customer phone calls, e-mails, or fax requests for credit card payments to be processed. They will inform customers of their payments due and the due date by which they are expected to pay. The candidate will gain the knowledge of reviewing customer account balances and optimize payment options for the customer. They will assist the customers in understanding the terms and conditions they have been granted by the Credit Department on the account and invoices. This is an essential position that expedites payments in a more timely manner from customers and deters delinquency.

The candidate for this position must be dependable, must exhibit attention to detail; must have effective oral and written communication skills in order to communicate information to the Customers and various departments and Management; must have the ability to multi task; be able to work under pressure; and meet deadlines.

 

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.