Customer Support in Salt Lake City, UT at APEX Systems

Date Posted: 2/27/2018

Job Snapshot

Job Description

Job #:  816030

Apex Systems, the 2nd largest IT staffing firm in the nation, is looking for a Technical Customer Service Representative.  This is a contract position with one of our largest financial clients.  This position will sit in Salt Lake City just West of the airport.  

If interested please contact Jeff at

Target Pay: $12-13/hr - based on experience 

Duration: 6 - 24 month contract with the purpose to convert to perm. 

Description / Qualifications:

Following established guidelines, responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity. 

Documents and may resolve basic problems regarding business applications and hardware and software. 

Records inquiries, repair and service requests, resolves or directs request to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction. 

Escalates to senior staff when solution is unclear. 

Reports problems with procedures.: 6+ months IT experience.









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.