Desktop Management Analyst II in Atlanta, GA at APEX Systems

Date Posted: 2/5/2018

Job Snapshot

Job Description

Job #:  804405

Desktop Management Analyst

11 Month Contract-To-Hire


Responsible for installing, configuring, testing and maintaining systems that automate, measure or manage other standardized processes and tools within Technology and Operations.


Primary duties may include, but are not limited to:

  • Performs assigned tasks to complete simple to moderately complex customer requests for configuration
  • Testing and/or delivery of desktop software applications and standardized Operating Systems components and patches to production desktops.
  • Provides support to IT users of desktop management tools and 3rd level Helpdesk support for resolution of Sev1/Sev2 outages, based on SME status.
  • Interface with software vendors to resolve desktop toolset issues of simple to moderate complexity.
  • Participates in meeting to advance routine desktop configuration initiatives.
  • Test functionality of new Desktop management software tools under evaluation as direction.
  • Support audit requirements as requested by other team members.
  • Perform level I systems administration of selected desktop management applications.


  •  BA/BS in related field;
  •  2-5 years of PC, computer networking or telecommunications experience; or any combination of education and experience, which would provide an equivalent background.
  • Technical certification preferred.
  • Working knowledge of many software products and experience in troubleshooting software/hardware problems required.

Knowledge of the following are preferred:

  • Database management, methods and best practices; software, software configuration and operating systems.









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.