Desktop Management Analyst Sr in Richmond, VA at APEX Systems

Date Posted: 4/27/2018

Job Snapshot

Job Description

Job #:  834519

Apex Systems is currently supporting a Sr. Desktop Analyst in Richmond, VA. Please see the job description below and send your resume to Allison at


Responsible for:

  • installing, configuring, testing and maintaining systems that automate, measure or manage other standardized processes and tools within Technology and Operations.
  • Performs assigned tasks to complete moderate to highly complex customer requests for configuration, testing and/or delivery of desktop software applications and standardized Operating Systems components and patches to production desktops.
  • Provides support to IT users of desktop management tools to resolve technical issues of moderate to high complexity and provides 3rd level Helpdesk support for resolution of Sev1/Sev2 outages, based on SME status.
  • Interface with software vendors to resolve desktop toolset issues of moderate to high complexity.
  • Participates in meeting to advance regional or enterprise desktop configuration initiatives of moderate to high complexity and leads breakout sessions to gather requirements.
  • Evaluate and recommend standalone Desktop Management software tools to increase team productivity and reduce cost.
  • Represent the team as SME for simple to moderately complex audit requirements, in conjunction with administrative manager.
  • Perform level II systems administration of selected desktop management applications.


  • BA/BS in related field; 4 or more years of Information systems related experience with specific background in computer networking, or telecommunications; or any combination of education and experience, which would provide an equivalent background.
  • Technical certification preferred.
  • Excellent written and oral communications skills required.
  • The ability to consult/collaborate with peers and managers from diverse areas and with business partners to develop appropriate technical solutions for the business is required.
  • Need prior experience with application packaging at the enterprise level.
  • Experience in the following is preferred: Database management, methods and best practices; software, software configuration and operating systems.










EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.