Desktop Support Technician in Bloomington, IN at APEX Systems

Date Posted: 10/19/2019

Job Snapshot

Job Description

Job #:  1000332


Role: Desktop Support Technician - Immediate Need
Location: Bloomington, IN
Please send Word resumes to Brandon at bwolf@apexsystems.com for more details. 
We are searching for a Desktop Support Technician near Bloomington, IN for our healthcare client to be an integral role on their help desk team.
Our ideal candidate is a true problem solver, and prefers to work in an encouraging and positive environment. They are up to the challenge of of helping others and using their technology 'know-how' combined with great people and communication skills to get the job done seamlessly and efficiently.
This is a long term contract role and will require working four 10 hour shifts M-F and every other weekend as well. Hours will vary from 9AM-8PM.
Day to Day Functions:
- Interact regularly and effectively with ticket submitters to resolve issues in a timely manner
- Deliver computer desktop support in accordance with established policies and procedures
- Arrange hardware repairs with the appropriate vendors
- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
- Rectify computer problems, and suggest appropriate action/solutions
- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements What you bring to the role:
- An active A+ certification is required OR the desire to get one (Apex can help with training materials and other assistance in obtaining one)
- 1+ years of desktop support experience supporting end users in person and over the phone
- MS Windows 7 and 10 in an Active Directory environment experience desired
- Previous use of a ticketing system and knowledge base
- Knowledge of PC desktop/workstations in a Windows environment
- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Please contact us if interested! Call Shelaine at 317.218.9235 in regards to the Desktop Support Role
 
 
 
 
 
 
 
 
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.