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Engineering Process Specialist in Spring, TX at APEX Systems

Date Posted: 2/11/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Spring, TX
  • Job Type:
  • Experience:
    Up to 5 year(s)
  • Date Posted:
    2/11/2019

Job Description

Job #:  928237


IT Support Analyst- (Spring, Texas)

 

Apex Systems, nation’s 2nd largest IT Staffing firm, is looking to hire an IT Support Analyst on a 1 year contract basis in Spring.

 

Position Overview:

 

  • This role is most suited to an IT professional who may have previous experience supporting Engineering Applications.
  • Job responsibilities will mainly involve IT infrastructure support for technical applications; IT Systems Management; Application Delivery and Application Lifecycle Management.
  • Need for candidates with strong interpersonal, coordination and problem-solving skills.
  • Application Delivery and Lifecycle Management
    o Upgrade testing, licensing, version management and software deployments
    o Business workflow improvement, coordinating implementation of application changes/upgrades
    o IT systems and Product Catalog updates
  • On-Demand IT and Technical Support
    o Application access and installation support (Remote Graphics, database and LAN access, etc.)
    o Technical application basic troubleshooting, monitor support ticket queues, coordinate problem resolution with appropriate internal resources or vendor contacts
    o Performance monitoring / benchmarking - assessing network performance at global sites
    o Application use mentoring and application-specific training delivery to Engineering users; document IT best practices and user guides on application SharePoint
  • IT Systems, Risk and Data Management
    o Application database and infrastructure management
    o Coordinating system reliability issues with IT support organizations
    o Application risk assessments, Security & Controls management
  • Education: Bachelors degree in Information Technology related field or equivalent experience. 3 - 5 years experience desirable.
  • Ability to work across business lines and IT support organizations - prior knowledge of common IT processes and systems would be a benefit
  • Quick learner with interest in, and aptitude for technical applications
  • Windows Proficiency - Packaging, Installation (basic level)
  • Software acceptance testing and benchmarking (basic level)
  • Technical application support (basic level)
  • Database Management (Oracle & SQL) (basic level)
  • FlexLM and License Management (basic level)

 

 
*Please note that as a contract employee with Apex Systems, you'd be eligible for Health, Dental, Vision and Life Insurance; Short Term Disability; Hospitalization Coverage; Direct Deposit; Weekly Pay; Training and Development Programs; Corporate Discounts/Perks and our Referral Program.*
 

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178