Epic Helpdesk Support in Woburn, MA at APEX Systems

Date Posted: 2/12/2018

Job Snapshot

Job Description

Job #:  821862

Apex Systems, part of On Assignment the 2nd largest IT staffing solutions firm in the country has an opportunity for an Epic Helpdesk Support Specialist in Woburn, MA. 

If you are interested in this opportunity, please send an MS Word version of your resume to Sydney Gillis, Technical Recruiter with the best contact information.

Title: Epic Helpdesk Support Specialist

Location: Woburn, MA 

Duration: 1+ month contract


Must Haves:

  • 4 years of relevant experience or equivalent combination of education and work experience / High school diploma or equivalent required 
  • 1-2 years of Epic EHR application support experience
  • 1-2 years customer service support 
  • Demonstrate a service philosophy in all interactions with clinicians and colleagues 
  • Excellent verbal and written communication skills and ability to communicate clearly, responsively, and purposely with customers and team members. 
  • Type 35 wpm with a high level of accuracy 
  • Must be able to work in a fast pace ever changing environment
  • Solid work experience with the ticketing system, Remedy
  • Solid work experience with the Cisco phone system
  • Experience with Level 1/2 helpdesk support 











EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.