YOUR PARTNER FOR A STRONG CAREER IN TECHNOLOGY

Help Desk Support Technician I US in Blue Bell, PA at APEX Systems

Date Posted: 2/12/2018

Job Snapshot

Job Description

Job #:  813135

Desktop Support

Duration: 3 Month Contract

Location: Blue Bell, PA 19422

Shift: Monday – Friday 8am- 5pm

Pay: Negotiable 

 

Job Description:

  • Maintains desktop software and hardware and also supports mobile workforce.
  • Provides support to users for basic software and hardware of end-user computing and desktop-based LAN systems.
  • Involved in the installation and rollout of new software packages, upgrades and new desktop hardware.
  • Troubleshoots problems using scripts and checklists as guides.
  • Documents problems and resolutions. Participates in the testing and evaluation of new desktop packages and implements prototypes.
  • Evaluates, maintains, modifies (e.g., creates macros, templates) and documents desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes.
  • Performs other duties as required.

 

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Job Requirements

  • 7-8 years Desk Side support
  • Self-started, technically smart and personable
  • Communicates well with the customer and the management in a timely manner.
  • A+, Net+ is a plus.