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Helpdesk Support - Jr in Atlanta, GA at APEX Systems

Date Posted: 2/5/2018

Job Snapshot

Job Description

Job #:  819766

Contract Length- 10 Months

Pay Rate- $15.72/hr- flexible with experience 

Hours- 40 hours 

 

  • Provides Level 1 and Level 2 support.
  • Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 support.
  • Responsibilities include maintaining, developing and supporting personal computers, servers, local and wide area network, software, and data communications technologies throughout the Firm, to maximize Firm-wide productivity and minimize system downtime.
  • Assists with Helpdesk duties and installs hardware and software.