IHIS Tech in Columbus, OH at APEX Systems

Date Posted: 11/7/2019

Job Snapshot

Job Description

Job #:  1024804


IHIS Technician
Apex Systems, the nation’s 2nd largest IT Workforce Solutions organization, has an immediate and exciting opportunity for an IHIS Technician for one the largest Healthcare Business’ in Columbus, Ohio.  This opportunity is for a 12+ Month Open Ended Contract with the opportunity to hire.
 
Applicants must have a minimum of 2+ years of Call Center or Epic experience in an enterprise level environment. If you’d like to receive Job Alerts from Apex that match your specific criteria, visit itcareers.apexsystemsinc.com.
 
Company & Group Details of the IHIS Technician:
  • The IHIS Technician will work as part of a collaborative team in a fast paced environment. 
  • The individual will need to be able to multi-task, have a self-starter mentality while being able to be a team player, and a willingness to learn and utilize new technologies.

 
Requirements for the IHIS Technician:
  • 2+ years of Call Center or Epic experience on the enterprise level.
  • Excellent written and verbal communication and presentation skills to effectively communicate information to all levels within the organization.
  • Comfortable multitasking and prioritizing issues at hand.
  • Having a customer centric attitude with the drive to help resolve issues.
  • Able to use insight from disparate data and provide quality assurance.

 
Technologies for IHIS Technician:
  • Experience supporting Epic users, Community Connect users, and patients.
  • Able to provide technical assistance and support to computer systems, hardware and software.
  • Experience with ServiceNow or other ticketing system on an enterprise level.
  • Able to walk the customer through problem solving issues (maintenance and support tasks).
  • Experience within the health/medical industry is a plus.
  • College Degree in an IT related degree is a plus.

 

•Please note that as a contract employee of Apex Systems, you’d be eligible for Health, Dental, Vision and Life Insurance; Short Term Disability; Hospitalization Coverage; Direct Deposit; Weekly Pay Periods; Training and Development Programs; Corporate Discounts/Perks and our Referral Program.
 
 
 
 
 
 
 
 
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.