Intake Analyst in Toronto at APEX Systems

Date Posted: 6/14/2018

Job Snapshot

Job Description

Job #:  858460

Position: Intake Analyst / Junior Project Coordinator

Client: Big Five Bank   Location: Downtown Toronto 

What You’ll Be Doing

The Intake Analyst is responsible for the intake function for all internet channel properties, mobile banking, and ABM. This is accomplished by ensuring that changes to the sites are accurately implemented following the defined Digital Channels intake and content management processes. In this role, the Intake Analyst will review change requests and new initiatives from internal/external partners and stakeholders for completeness, and compliance with Digital Channels standards prior to initiating the change process.

How You’ll Succeed

  • Required to respond to business stakeholders inquires and requests, providing professional high quality customer service for the assigned Intake portfolio to ensure client satisfaction. You will liase and interact with business stakeholders as part of the daily management of your portfolio.
  • Following the intake and change request process, analyzes and understands the business objectives of change requests submitted and plans activities required to complete the request and where necessary, communicates with approved requesters to obtain supplementary information
  • You will be responsible for managing and monitoring a shared inbox on a day-to-day basis for change requests to all web properties managed by Digital Channels.

Who You Are  

  • You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
  • You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
  • You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.
  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
  • You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
  • Project Coordinator. You have experience in a job that is similar to the one described herein, such as experience as junior project coordinator .

Ok, I’m sold. What’s Next? Contact Nechama at Apex Systems: 416 207 5080  and send your resume in Word format to ncolman@apexsystems.com

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.