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IT Operations Specialist in Elk Grove Village, IL at APEX Systems

Date Posted: 2/13/2019

Job Snapshot

Job Description

Job #:  936682

Elk Grove Village

CCNA required

Responds to changes of state of IT Infrastructure; including server, OS, network, and application; leveraging automation, monitoring systems, and tools. Linux and Windows server experience is required.


The team is an onsite 24/7/365 central point of contact, communication, and support for the technology and infrastructure. You'll be a first responder focused on keeping our servers, operating systems, network, and applications running smoothly. You'll play a central role in the health and stability of our infrastructure; this will include troubleshooting, documentation, communication, and coordinating efforts to resolve issues with our other support and engineering teams.


* Responds to changes of state of IT Infrastructure leveraging automation and monitoring systems and tools

* Effectively drive restoration of normal service operation by leveraging knowledge base articles, previous known solutions, wikis, and all available tools, escalating appropriately

* Prioritization, execution, and oversight of error conditions, user requests, and changes

* Communicate impact, work-around procedure, incremental updates on status, and resolution to internal IT organizations verbally on large conference calls or in writing









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178