IT Support Tech - Portland, OR in Portland, OR at APEX Systems

Date Posted: 8/5/2018

Job Snapshot

Job Description

Job #:  854834

Break & Fix work during Mon-Fri, and/or Tue-Sat, Wed-Sun, including on call after-hours rotation.

* Candidate must maintain good customer focus meeting deadlines and service level agreements (SLAs).

* Technician will travel to each clients location.

* Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer. * Works under general supervision.

* Will perform Printer support including hardware break fix, IMAC, and project work

* Equipment covered includes Xerox, HP, Dell and Lexmark Printers

* Add additional points as needed Minimum requirements:

* 2 years plus supporting printers or MFDs (multi-function displays), including software and break fix.

* 2 years plus with customer service experience

* Reliable Transportation (This is a driving position - reimbursed accordingly)

* Able to work weekends, staggered or late shifts possibly including evenings and/or weekends

* Need to be very personable as they will be interacting with a wide range of users and environments

* Can work on a ladder of lift and are able to lift up to 50lbs.

* Add additional points as needed

Basic Needs/Haves:

* Ability to manage priorities

* Basic understanding of networks.

* Possess a valid drivers license

* Smartphone with teethering/hot spot capabilities (Reimbursed within Corporate Guidelines)

* Laptop

* Basic Hand Tools Preferred,

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.