IT Support Tech - San Jose, CA in San Jose, CA at APEX Systems

Date Posted: 6/13/2018

Job Snapshot

Job Description

Job #:  857670

Description:
• Need 1resource to perform Break & Fix work during Thursday to Monday 0900 to 1800 work-shift. 
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s) 
• Technician will travel to each client’s location 
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer 
• Works under general supervision 
• Maintains parts inventory, returns, and updates within 24 hrs 

Minimum Requirements: 
• 3 years plus supporting Desktops, Laptops and Printers. 
• 3 years plus with customer service experience 
• Reliable Transportation (This is a driving position – reimbursed accordingly) 
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends 
• Personable as they will be interacting with a wide range of users and environments 
• Can work on a ladder of lift and are able to lift up to 50lbs. 
• Must be organized and provide required admin on time and as needed 

Basic Needs/Haves 
• Able to work from a bent, crouched, or kneeled position 
• Smartphone with teethering/hot spot capabilities (Reimbursed within Corporate Guidelines) 
• Laptop 
• Basic Hand Tools 
• Possess a valid driver’s license 


Preferred, NOT REQUIRED: 
• CompTIA A+ 
• OEM Printer Warranty Certifications 
• OEM Laptop/Desktop Warranty Certifications 
• Server experience would be a bonus 
• Add additional points as needed

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.