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ITS Systems Analyst in Ocoee, FL at APEX Systems

Date Posted: 3/15/2019

Job Snapshot

Job Description

Job #:  950744

Systems Support Specialist

Apex Systems, the nation’s 2nd largest Information Technology staffing firm, is looking for a Systems Support Specialist who excels in their role, and are committed to delivering an exceptional experience for our client's internal and external end users and clients. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships?  We are looking for people like this to join our friendly, engaged, professional team.


This is a yearly rolling contract role in Orlando, Fl.


Please send your resume to Michelle Pavese at


Only qualified candidates who meet the below requirements will be considered.


Title: Systems Support Specialist

Location: Orlando, FL

Duration: yearly rolling contract  

Position Summary:

• Fine tunes application configuration parameters in order to enhance or maintain high system reliability and efficiency

• Designs, configures, and deploys solutions suited for the support of operations

• Creates, gathers, and collates requirements by working with clients and colleagues

• Works with OS and application teams to ensure client service success

• Coordinates and formalizes operational expansion plans, cut-overs, outages, and upgrades

• Define and Deliver Incident, Problem, Change Management, and Service request processes based on ITIL standards

• Continuously seek ways to improve overall quality of service and efficiency

• Provides systems engineering services as required for the upkeep of ITS Systems Engineering Management and ITS Communications Master Plans

• Oversee helpdesk support functions including training, support, and oversight

• Define and map out processes related to systems and service management

• Serves as a subject matter expert for Senior Management

• On occasion travels to other data centers or communication hubs

• Performs additional tasks as needed


Must Haves:

Sunguide or alternate ATMS experience

System Configuration

VPN or Wireless networking









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178