IVR Business Analyst in Mississauga at APEX Systems

Date Posted: 9/5/2019

Job Snapshot

Job Description

Job #:  1005093


Sr Business Analyst
Apex Systems is a large staffing and consulting firm and we are looking for a Lead Business Analyst with IVR experience to place at our client, a Big Five Bank / Enterprise Insurance Company . It's a multi-year project and a long term contract.
Client: Big Five Bank / Enterprise Insurance Company
Contract: Multiyear project. 1 year contract to start.
Application Process: Please apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Andrew at amcveigh@apexsystems.com. Please reference Job Title Lead Business Analyst
The following Business Analyst must be able to understand and map the Banks business function requirements with IVR solution and likewise should be able to validate and check.
  • Business Analyst who has prior experience on IVR (Identity Voice Recognition)
  • Customer registration
  • Single sign-on (SSO)
  • Access management
  • Directory services
  • Data access governance
  • Compliance and regulatory guidelines
  • Putting together RFPs

EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.