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Jr Desktop Support Memphis in Memphis, TN at APEX Systems

Date Posted: 1/12/2019

Job Snapshot

Job Description

Job #:  929248

Apex Systems, America’s second largest technical staffing firm, has two 6 month contract-to-hire openings for Desktop Support Technicians with a warehouse client in Memphis, Tennessee. This is a fast-paced, cutting edge environment offering room for advancement, professional and technical growth and long term stability. We are looking to hire fast and expect these resources to start by mid-late October. 

Quick Overview:

Title: Desktop Support

Duration: Contract to Hire

Location: Memphis Tennessee 

Shift: 2nd or 3rd shift (must be willing to train for the first month on 1st shift)

Summary
These resources will be supporting around 300-400 total users. They will be communicating heavily with the IT groups at headquarters in High Point, NC. Should be able to work independently. Install, diagnose, repair, maintain, and upgrade desktop and laptop hardware and peripheral equipment while ensuring optimal workstation performance and minimal user impact. Work through resolution of desktop support trouble tickets in a call center environment. Technician will be required to resolve issues within specified SLA as well as use an RF gun.

Knowledge, Skills, and Abilities

  • 3+ years Desktop Support experience
  • 2+ years in a Windows 7 environment (experience with Windows 10 a plus)
  • 1+ year with RF Scanner/Bar Code troubleshooting (preferred)
  • 1+ year Zebra Label Printer troubleshooting & maintenance (preferred) 
  • Experience with any ticketing system
  • Ability to work independently 

Why APEX?

  • We offer weekly pay, direct deposit, competitive pay rates
  • Health/Medical benefits, Life Insurance, 401k, Employee Stock Purchase Program
  • Discounts to most major certification programs, access to multiple technical training platforms and programs

 

If interested, please send resume to Haleigh Evans at hevans@apexsystems.com and call our office at 336-544-6260. Thank you!

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178