Mobility Technical Support Analyst in Fort Worth, TX at APEX Systems

Date Posted: 3/6/2018

Job Snapshot

Job Description

Job #:  820253

Analyst will provide general technical support of our Mobility Hardware and Mobile Applications, 7X24, 365 days a year.   MUST BE ABLE TO WORK 24x7, 365 DAYS SHIFT WORK - HOLIDAYS AND WEEKENDS INCLUDED!

These Mobile Technology Specialist responsibilities will include providing end user and system support to the Mobility Community. Essential job functions will include the following:
* Configuring and troubleshooting multiple mobile devices including but not limited to:
o iOS iPads/iPhones
o Android Smart Phones and Tablets
* Configure Users mobile device for Client mobile apps, and Multifactor Authentication solutions
* Install, troubleshoot, configure and document changes required to make identified applications to work in the mobile device environment
* Troubleshoot, provide work-around, and permanent fixes to issues identified in the mobile device environment
* Resolve Remedy incidents opened on Mobility support services.
* Manage device retirements, wipes and configurations via MobileIron Administration tool
* End user Password resets via Active Directory tool

Applicant will be required to apply analytical thinking, deductive reasoning and problem solving techniques effectively. This group is expected to multitask, manage shifting priorities, and work independently to completion of tasks and deadlines. Applicant MUST have the ability to work 7X24 hour rotating shifts, including weekends and holidays.  


About Apex

Apex Systems, a division of On Assignment, provides organizations with scalable IT staffing solutions to address critical gaps in their current workforce and augment workforce management strategies. We specialize in providing IT professionals for contract, contract-to-hire, and direct placements to clients in Fortune 500, mid-market, and emerging companies. Our specialized technology and industry practice groups help us match the most talented and qualified technical professionals to great companies across the country.

Apex and parent company On Assignment combine to be the 2nd largest IT staffing company in the U.S.


Contract, Contract-to-Hire, Open-Ended-Contracts and Permanent IT Placements


Benefits are provided through Apex for qualified employees and include the following:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401 (k)
  • Short & Long Term Disability
  • Referral Program