MSP|IT-System Administrator III in San Ramon, CA at APEX Systems

Date Posted: 3/27/2018

Job Snapshot

Job Description

Job #:  834498

APEX SYSTEMS is currently seeking a System Administrator in San Ramon, CA. If you are currently in the job market and would like to be considered for this opportunity please apply to this job posting with your updated word resume. 


* Provide Level 3 support for print servers globally with over thousands of print queues.

* Provide escalation path for operational tickets. Analyze, prioritize, and troubleshoot production support issues.

* Design compatible network printing infrastructure to coincide with Windows desktop lifecycles, implement, support, and document processes and solutions to assist in asset, software, and service life cycle management.

* Work with print vendors manufactures to either mitigate current incidents or proactively implement technology to avoid incidents.

* Investigate and test print services technologies.

* Provide consulting and business analysis support for the print services applications.

* Lead and participate in print related control boards to set standards and future timeline.


Required Qualifications:

* Bachelors degree in IT or Computer Science is preferred or equivalent experience.

* At least 5+ years of working on print servers and print subsystems within an Enterprise Environment

* Experience in designing, implementing and supporting print services in an enterprise.

* Experience with Windows print server operations, troubleshooting and administration.

* Knowledge of network printers, plotters, and other network-attached peripherals from various vendors (e.g. Xerox, HP).

* Ability to lead through influence, influence/partner with geographically dispersed colleagues.

* Strong data analysis skills; experience with executing scripts to extract data for reporting to management, and audits.

* Experience working with customers and embedded Support Analysts to troubleshoot and resolve network print-related issues.

* Information risk management training or equivalent experience.

* Ability to effectively plan, schedule, and manage work activities to deliver excellent, reliable, and cost-effective network print services solutions.

* Proactive, positive attitude team player who thrives in a fast-paced environment. Enjoys multi-tasking and working as a liaison between various cross-functional teams and the IT organization.

* Communicates in a clear, concise, understandable manner both orally and in writing.

* Listens carefully and asks questions to understand the views, concerns and comments of others.