NEN Analyst in Dahlgren, VA at APEX Systems

Date Posted: 3/27/2018

Job Snapshot

Job Description

Job #:  833674

NEN Analyst

Apex Systems is seeking a NEN Analyst who provides Navy Marine Corps Intranet (NMCI) Next Generation Enterprise Network (NGEN) contract and legacy equipment support. Provide seat refresh assistance in support of the Department NEN Analyst to include software and peripherals seat mapping information, deployment notification letters, asset inventory/identification, Seat Refresh Tracker assistance and issue resolution. The NEN Analyst is responsible for verifying and submitting Move, Add, Change (MAC) and Service Requests using the HP Service Manager and NMCI Electronic Tool (NET) tools. 

NEN Analyst essential functions will include: 

• Utilizing the following databases in the verification process: NMCI Electronic Tool (NET), ISF Tools and DADMS.

• Monitoring completion process of HP Service Manager and NET MAC tickets. 

• Provide assistance with the processing of SIPR Tokens support requests. Ordering, transferring, canceling and approving NGEN IT hardware, software and services in the NET database. 

• Responding to numerous data calls.

• Researches and obtains information for routine and moderately complex reports and special assignments typically using software packages for word processing, spreadsheets and databases. 

• Assists with the development and maintenance of tools (e.g., spreadsheets, databases) used to collect and track NET and MAC data required for a variety of seat order validation reporting requirements. 

• Manage distribution, security groups and NMCI user profiles providing updates to Active Directory using the CADI tool.
Requirements   • High School diploma or equivalent with 2-5 years of professional experience in a related field 

• Knowledge of NMCI policies, procedures, terminology, operations, and Enterprise Processes is preferred 

• Must possess the ability to multi-task and teach or assist others with NMCI related issues

• Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint 

• Ability to communicate effectively with all levels of employees and outside contacts

• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

SECURITY CLEARANCE REQUIRED: Must be able to maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.