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Network/Desktop Systems Support x2 in Livonia, MI at APEX Systems

Date Posted: 2/13/2019

Job Snapshot

Job Description

Job #:  940903

McKesson is looking for a qualified Desktop Systems Support candidate who can perform the following responsibilities: 

- This position will provide Level 2 phone based technical support for external networked desktop systems.

- Installs, configures, and troubleshoots servers, workstations and peripherals in a heterogeneous environment.

- Troubleshoots operating systems, computer hardware (including peripherals), network connectivity, Active Directory and small domains.

- Communicates technical information to both technical and non-technical personnel.

- Recommends hardware and software solutions, including new acquisitions and upgrades.

- Position Description Provides technical support to internal or external networked/ desktop systems. 

- Maintains password security, data integrity, and file system security.

- Communicates highly technical information to both technical and nontechnical personnel.

- Recommends hardware and software solutions, including new acquisitions and upgrades.

- This position requires availability during the hours of 8:30 AM - 9:00PM Eastern Time. This position may also require flex scheduling to work weekends depending on the needs of the customer.

And the following requirements: 

- 2+ years experience in desktop and networked systems support 

- At least 1 year experience with call center environment required Hardware, Server, Workstations and peripherals experience (Windows 7, Windows 10, Server 2008) required Strong communication skills required Installing, configuring and troubleshooting networks and hardware required

- Additional Knowledge & Skills Windows 7, Windows 10, Windows Server 2008, Windows Server 2012, SQL Server 2008 knowledge preferred

- Experience with Terminal Services and SQL Database preferred Business and technical writing experience a plus

- 4-year degree or equivalent experience desired

- Certifications/Licensure: Microsoft MCP Certification and/or MCSE and/or A+ Certification desired

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178