Network Helpdesk Technician in Sumter, SC at APEX Systems

Date Posted: 1/16/2020

Job Snapshot

Job Description

Job #:  1018138

Apex Systems, America’s second largest technical staffing firm, has an opportunity for a 
Network Helpdesk Technician
with a DoD client in beautiful Sumter, South Carolina! The Network Helpdesk Technician will troubleshoot and develop solutions for network anomalies at the Shaw Air Force Base location.

If interested in this, or any other opportunities in the DoD space, please send a resume and best contact information to Sarah Zschunke, Technical Recruiter, via
Candidates must be US Citizens and able to obtain and maintain at minimum a secret clearance, per a condition of employment. 
Location: Sumter, South Carolina
Terms: Contract to Hire
Job Description:
The Network Helpdesk Technician will collect networking metrics for analysis to determine sub-standard network performance. Use extensive network troubleshooting experience focused on enterprise level server farms and advanced server concepts such as firewalls, proxies, and caching arrays.
Report system and network documented finds to Senior SME for analysis and trending of bandwidth and network security incidents. Operate network intrusion devices specific to the Department of Defense as well as many commercial information assurance tools. Provide first-level technical support to deployed users, escalates complex problems to Senior SMEs.
In support of network operations, you must be skilled in network engineering concepts and all layers of the OSI and DOD TCP/IP model. Provide support in the application of network security devices at Tier 0, Tier 1, and Tier 2 of network architecture. Install and maintain the application of network devices such as routers, switches, bridges, and hubs. You will have a strong understanding of wide area and local area network architectures. You will apply principles associated with the use of LAN topologies; Bus, Star, and Token Ring.
•  At least two years' IT experience including (or Associates Degree): CISCO IOS; Systems (Active Directory, SMS, Exchange, Microsoft OS); LAN / WAN; Enterprise IT Networks; Unix OS(Linux)
•   Linux+ (or 2 years Linux experience)
•  Unix (or 5 years Unix experience)
•   HBSS (or experience)
•  Interim Secret security clearance or higher
•  Must be able to work: rotating shifts (rotate every three months), weekends and holidays
•  DoD 8570 certified
USAF experience
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.