Operations Technician in Green Bay, WI at APEX Systems

Date Posted: 4/25/2018

Job Snapshot

Job Description

Job #:  843456

Our great financial client is looking for an operations technician to help in balancing general ledgers and inputting and maintaining financial data. The right canddiate will have experience with the following.

 

Under general supervision, performs a variety of operational tasks for a moderately complex-to-complex process or functions. Takes accountability for entire process from receipt of work to resolution and closure along with researching any issues that may arise. Tasks require coordination of information among various operational areas and customers. Acts as escalation point for less senior technicians for complex issues or transactions and provides training as needed.
Receiving and reviewing incoming work and contacting appropriate resources as needed
Entering transactions into CRT/PC, verifying accuracy; and balancing general ledger accounts
Perform fast, effective, accurate, and courteous service to customers and banks
Resolving complex customer issues using multiple resources and records
Preparing, editing, distributing, and/or correcting specialized and/or complex documents.
Provide regular reports on customer feedback and trends in problems or situations involving various product activities.
Review processes and procedures for accuracy and efficiency opportunites and recommend to management, as applicable

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.