Patch Admin / Desktop Engineer in Tampa, FL at APEX Systems

Date Posted: 10/13/2018

Job Snapshot

Job Description

Job #:  886084

System Admin/Patch Admin role in Tampa, FL 33619 
Apex Systems, the nation’s 2nd largest IT staffing firm, has an opportunity for a Systems Administrator/Patch Admin role in the Tampa, FL 33619 responsible reviewing , testing , deploying  security and application patches in the environment, and provide Tier 2 IT support for all aspects of end-user computing and desktop-based LAN systems. The System Admin/Patch Admin candidates must have experience working with SCCM, Windows 10, and familiar with one or more Windows native scripting languages (PowerShell, DOS/Batch, VBScript , AutoIT or others.

Additional perks of this opportunity include: Participate in Corporate Discount Program which includes: Mobile, Travel, Retail, Event, and Banking Discounts along with CompTIA Certification Voucher Discounts. Client site also includes an onsite gym.

If interested, send a resume to Joe Barowski, Senior Professional Recruiter/Infra Delivery Lead, via jbarowski@apexsystems.com.  Sign up to receive job alerts from Apex that match your criteria via   https://itcareers.apexsystems.com/ .

Client Job Description:

Summary

This analyst will review, test, deploy security and application patches in the environment, and provide Tier 2 IT support for all aspects of end-user computing and desktop-based LAN systems. 

Essential Functions:

  • Review, test, document, implement, and track software and operating system updates and security patches though out the enterprise (5000 PCs).
  • Provide technical support to diagnose, analyze, research and resolve computer problems for internal and external customers in a mid- to large Windows Enterprise environment.
  • Must be able to analyze data from multiple collection points to identify computers and systems that are out of compliance.
  • Must have intermediate to excellent Excel, Access, and/or Power Bi knowledge for data analysis.
  • Must be familiar with one or more Windows native scripting languages (PowerShell, DOS/Batch, VBScript , AutoIT or others).
  • Act as subject matter expert to peers, management, and vendors on one or more areas of responsibility
  • Excellent communication skills required to document findings and results, generate reports, attend meetings and represent the team.
  • Ability to analyze and present concepts, plans, causes and effects of issues and interact with  management up to C-level.
  • Level headed individual that can overcome the challenges of working to maintain a secure environment.
  • Project planning and management skills are required to design, implement and manage multiple concurrent projects involving peers and other teams.
  • Each essential function is desired.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Secondary Functions:

  • Image desktops, laptops, terminals, install software, encryption and configure user profiles.
  • Hardware replacement, rebuild and evaluate/document the condition of returned equipment for possible reuse or disposal.
  • Trouble shooting network issues within the environment using networking fundamentals, concepts, practices and procedures.
  • Effectively communicate complex information to a variety of technical and non-technical customers and to engineering team.
  • Work with Client Technology Team and Management to develop and document accurate operating procedures.
  • Work on one or more projects concurrently as project team member or project lead.
  • Perform other tasks as assigned.
  • Conduct all job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
  • To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. 

Job Grade Competencies & Behaviors

  • 5+ yrs. Experience or demonstrated hands on desktop and application support job knowledge.
  • Able to perform as Project Lead and ensure completion of task assignments.
  • Show strong analytical, troubleshooting, documentation and communication skills.

Position Qualifications

Education/Learning Experience

  • Required:  Associates degree or equivalent work experience in technology field
  • Desired:  Bachelor’s degree in computer-related field

Work Experience

  • Required:  Minimum 5 years of experience in a technical support role within an information technology department
  • Desired:  Patch management, IT customer care background, hands-on end user support experience

Skills/Knowledge

  • Required:  Extensive knowledge of desktop and laptop hardware; familiarity with networking fundamentals, concepts, practices and procedures; working knowledge of Windows 7 and Windows 10 operating system; intermediate/expert knowledge of Excel, Access, Power Bi or other data Management tools; troubleshooting, diagnostic and analytical skills
  • Desired:  Technical document creation experience, data compilation and analysis experience

Licenses/Certifications

  • Required:  Driver’s license; A+ Certification and/or Security+
  • Desired:  MCDST, MCSE certification, CCNA Certification

Behavior Competencies

  • Required:  Teamwork, customer service, dependability, organization, time management and planning, analytical problem solving, communication

 

 

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178