PC Tech in Des Moines, IA at APEX Systems

Date Posted: 6/13/2018

Job Snapshot

Job Description

Job #:  856952



PC Technician



Des Moines, IA

Responsibilities:

  • Computer imaging, retirement and related system checks, setup IP Phones, hardware cleaning, and computer boxing/unboxing, 
  • Provides PC/LAN support.
  • Uses specified systems and diagnostic tools to troubleshoot desktop, laptop, and peripheral hardware, software, applications, operating systems and related network problems for individual users and resolves basic to moderately complex issues or escalates as needed.
  • Completes work orders and move/add/change requests with general direction, including patches, upgrades, software deployments, installations, repairs and preventive maintenance on desktops, laptops, servers and related systems and completes documentation.
  • May assist in the installation and configuration of voice and data equipment.
  • Provides training and technical assistance to users.
  • Participates in testing, implementing, maintaining and controlling PC/LAN systems.
  • Understands BCP, quality, security and compliance requirements for supported area and analyzes the impact of technical alternatives on the systems environment.
  • Assists in testing the business continuation plan.
  • 1+ years of experience of PC/LAN analysis.

Preferred Skills:

  • PC Imaging in large quantities, ideally with COSMIC
  • Experience with Microsoft Office Suite, including Excel and Outlook
  • PC Support, Desktop Support, PC Support, Windows
  • Strong attention to detail
  • Excellent ability to multi-task and prioritize appropriately
  • Excellent customer service and communication skills
  • Ability to follow processes and ask questions when process can’t be followed
  • Time management skills and a sense of urgency
  • Project Coordination Skills
  • Experience with asset management a plus

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.