Pharmacy Customer Service Representative in Tampa, FL at APEX Systems

Date Posted: 6/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job #:  856816

Currently looking for a Pharmacy Customer Service Representative in Tampa, FL! Please send an up to date Word copy of your resume to Ellie at if you are interested. Thank you!

Location: Tampa, Florida 33614

Work Schedule: 8 hours between 7:30am - 7:30pm Mon-Fri (start times between 7:30- 11:00 AM)

Position Summary:

As a Pharmacy Service Representative, you will be a key member of the Specialty Pharmacy by enhancing our members experience within their specific health plan. The purpose of this Pharmacy Service Representative is to provide expertise and customer service to our valued members or providers relating to enrollment, refilling of prescription orders, discussing benefits, and any/all other questions in regards to their health plan.   

Primary responsibilities of the Pharmacy Service Representative include:

  • Interacting with members who may have serious chronic conditions, as well as physician practices, insurance carriers, health plans, and pharmacy operations team members
  • Answering inbound and outbound calls
  • Routing calls to appropriate department(s)
  • Entering accurate information into a multi-screen computer application.
  • Assisting pharmacy services staff members with answering phones, triaging calls, filing and other administrative support activities.
  • Work are a team and depend on each other. If you are not at work when scheduled you can't contribute to your team. We strive for perfect attendance so we can help people on their path to better health.


  • 2 plus years of customer service experience or data entry
  • 2 plus years computer experience in a Windows based system









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.