Production Support Analyst in Tampa, FL at APEX Systems

Date Posted: 7/9/2019

Job Snapshot

Job Description

Job #:  986864


Production Support Analyst Opportunity in Tampa, FL (33615)
Apex Systems is looking for a Production Support Analyst for a contract opportunity in Tampa, FL with a flexible shift of 7-4, 8-5 or 9-6. 
The job description is provided below.  If interested, please email your up to date resume to Kelsey Laughlin, Professional Recruiter, via KLaughlin@apexsystemsinc.com
Position Details:
 
  • Will be handling incidents from the field, members, internal employees, website etc.
  • Production support are enterprise so there is a variety of departments that could be experiencing incidents.
  • Must be able to dig into data, document bugs, and be able to get tickets resolved.
  • Ticketing system - ServiceNow.
  • Intermediate knowledge of SQL – complex queries, inner/outer joins.
  • Experience one release/month and do major releases quarterly.
  • Under 500 servers, mostly Windows 2012, some Linux.

 
Must Haves
  • SQL – understanding of queries, writing queries, etc
  • Desire and ability to dig into data

 
Nice to Haves
  • DB2
  • ServiceNow

 
 
 
 
 
 
 
 
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178-6178.