Program Manager/Tech Advisor in Cary, NC at APEX Systems

Date Posted: 4/27/2018

Job Snapshot

Job Description

Job #:  843948


Program Manager/Technology Advisor – W2 Contract-to-Hire

Please send your up-to-date resume to Maggie Walsh at mpwalsh@apexsystems.com if you are interested.

Summary 

The Technology Advisor (vCIO) position ensures that clients of Technology Associates have a solid technology plan, which is aligned with their business strategy. As such, it requires the ability to speak with business owners and managers, understand business strategy and planning and consult in the best interest of the customer. It is important that all work be performed correctly, within acceptable time limits and when promised to customers. In this position, the incumbent works on his or her own with only general supervision. The incumbent typically works directly with client staff and management and at the client’s site and remotely. Working hours other than the standard weekday hours will be required from time to time. 

Duties & Responsibilities

  • Follows operating procedures as detailed in the Technology Advisor Manual.
  • Complete Annual Review & Best Practices Assessments.
  • Discuss Annual Review and Best Practices Assessment with customers to provide input and suggestions.
  • Help customers with technology decisions to achieve their short and long-term business goals.
  • Review project plans and complete project reviews.
  • Provide timely verbal and written communications as required by clients, vendors, and staff.
  • Ensure a high level of customer satisfaction.
  • Continue to improve technical and customer service skills through continuing education and certifications.
  • Build lasting relationships with the operations/technical staff for each client.
  • Ensure all documentation is properly maintained and updated in a timely manner.
  • Other duties as assigned.

Expectations

  • Minimum 4 years’ experience in a related position.
  • Excellent business planning and analytical / problem-solving skills.
  • Ability to provide complete and well-thought-out resolution to problems.
  • Strong verbal and written communication skills.
  • Must be customer service oriented.
  • Dress in a manner that professionally represents Technology Associates.
  • Is punctual and holds commitments.
  • Reliable transportation to get to client sites must be readily available.

Qualifications

  • Bachelor’s degree from a 4-year college or university or equivalent
  • Minimum of 4 years of directly related work experience

 

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.