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PS Business Operations Specialist in Santa Clara, CA at APEX Systems

Date Posted: 1/12/2019

Job Snapshot

Job Description

Job #:  928130

If you are interested in this opportunity, please contact Julia: jharvey@apexsystems.com

Position: (PS) Business Operations Specialist
Location: Santa Clara, CA
Contract: 5 months- potential extension
 

Our Silicon Valley tech client is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, they help the modern enterprise operate faster and be more scalable than ever before. 

They are highly adaptable and constantly evolving.  They’re passionate about their product, and live for their customers.  They have high expectations and a career there means challenging yourself to always be better. 
 

What you get to do in this role:

  • Become the ‘go to’ person for all things related to Professional Services (PS) Operations
  • Work with PS Engagement Managers and Delivery Managers to ensure both deployment records and related billing are up to date and accurate
  • Work with partners and PS field personnel to meet monthly billing deadlines
  • Research and resolve all PS billing discrepancies in monthly time cards to SAP integration interface requiring effective and efficient interaction with PS Accounting and other Finance teams
  • Perform as a liaison between Engagement Managers and Accounts Payable in assisting with partner Invoicing and time card reconciliation
  • Drive the continuous improvements of PS processes
  • Assist with work orders, follow-up on approvals, purchase requisitions and purchase orders for partners
  • Work with Partner Programs, Procurement and Finance to get new partners set up
  • Work closely with PS Accounting - share knowledge and develop new processes for partners and internal accounting issues
  • Monitor deployment records for best practice adherence - end date, survey contacts, etc.
  • Build and run reports to show specific data as determined by senior management
  • Configure and administer billing rules on a PS Automation tool

 

Requirements:

 

  • 3+ years of experience in business operations
  • Bachelor’s degree required
  • Exceptional communication and customer service skills when working with internal, external resources, and Partners/Vendors
  • Ability to organize, plan, and manage a high volume workload
  • Demonstrated ability to handle multiple projects and priorities, working towards clear deadlines
  • Strong attention to detail
  • Ability to work independently
  • Willingness to create processes and comfortable with ambiguity - enthusiasm for the unknown!
  • Expertise and hands-on knowledge of Excel, Word, PowerPoint, and reporting tools
  • Experience working with Sales, Consulting and Project Management
  • Solid understanding of financial principles related to PS including revenue recognition and account reconciliation (preferred)
  • Experience with PS Automation tools highly (preferred)

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178