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Release Manager in Austin, TX at APEX Systems

Date Posted: 1/9/2019

Job Snapshot

Job Description

Job #:  927376

Please send resume to dfisher@apexsystems.com with reference to #927376

 

Release Manager

Location: South Austin, TX

Rate: $30-40/hour on w2

Contract to Hire 

A Release Manager must have experience in management of individual releases of software, hardware or other system components.  Must have experience in coordinating with QA, Development, packaging and hardware teams. The release manager must have experience in documenting releases, risks and in maintaining the schedule of planned releases.

 

JOB DESCRIPTION/RESPONSIBILITIES:

 

Build management ensures that all components of product, and infrastructure maintenance are organized and deployed in a controlled manner enabling a repeatable process. Manage the release and deployment process and interface with Change Management. Build Management activities include assisting in the design and implementation of formal procedures, including checks and balances throughout the process. Identifies and mitigates risk to ensure the integrity and recoverability of the production environment.

Build Managers have a primary duty to ensure the CMDB is current, accurate and complete for all business and technical data elements for assigned applications.

The Contractor shall:

  1. Provide planning, coordination, and communication ensuring the successful deployment of software, and infrastructure modifications.
  2. Install only approved and tested product versions, when required.
  3. Review and verify the accuracy and reliability of back out instructions.
  4. Work with the Application Manager to communicate the impact of planned maintenance to all stakeholders.
  5. Assist in troubleshooting problems associated with the planned maintenance in a release.
  6. Keep the currency, accuracy, completeness, and timely close-out of change orders, service requests, and incident reports, verification of all data storage back-ups for assigned applications, accuracy of all labor hours recorded in the appropriate labor tracking and ticketing applications for assigned work, accurate and timely completion of server worksheets, storage request forms, firewall spreadsheets, and other artifacts required by internal SDE EO teams.
  7. Maintain recorded labor hours associated with change orders, service requests, incident reports, and activity codes that accurately reflect the work performed for assigned applications. The Contractor shall take immediate corrective action when labor hours are not accurate, reporting discrepancies to the on-site Contractor Manager for contract resources, and including the Application and Program Managers
  8. Serve in a project management capacity for internal-facing maintenance and other activities, such as CRISP patching, load balancer upgrades, server builds and modifications, storage allocations, firewall changes, and other related activities.
  9. Plan for systems implementation and continual improvement by participating in process design and implementation of procedures for the installation of maintenance to IT systems and infrastructure.
  10. Keep the hardware inventory and software versions tracked and recorded in the CMDB.
  11. Proactively ensure that the CMDB is current, accurate, and complete for assigned applications.
  12. Conduct monthly audits of the CMDB and take immediate corrective action as required when deviations or missing data is found. The Contractor shall provide monthly documentation to the Application and Program Managers on findings and actions.
  13. Plan and manage maintenance and other deployment activities for assigned applications following release, configuration, and project management requirements, and applying Information Technology Infrastructure Library (ITIL) processes according to SDE EO policies and procedures.
  14. Manage the build processes and assist in the management of the change and release processes using SDE EO’s work management tool.
  15. Possess a working knowledge of the products used to monitor and measure application and infrastructure performance. The Contractor shall provide support to the Application Manager(s) to monitor and analyze application performance, capacity, reliability, and stability metrics. The Contractor shall take immediate corrective action to mitigate application performance issues identified by multiple sources, and develop plans for resolution.
  16. Proactively engage in root cause analysis and SWAT activities.
  17. Proactively ensure that the Knowledge Management database contains accurate and current lessons learned and “how to” information.
  18. Comply with VA security and privacy policies and directives, and CRISP.  The Contractor shall take immediate action and ensures resolution of violations and non-compliance, SDE EO and VA policies, procedures, directives, and management handbooks.
  19. Remain current on all assigned training requirements.
  20. Serve as backup to the Application or Project Manager

 

 

BASIC QUALIFICATIONS:

A Release Manager must have experience in management of individual releases of software, hardware or other system components.  Must have experience in coordinating with QA, Development, packaging and hardware teams. The release manager must have experience in documenting releases, risks and in maintaining the schedule of planned releases.

 

DESIRED SKILLS:

Experience with Primavera application

Experience with JAVA and Oracle

Experience with CA Service Desk Manager

Self-motivated and assertive

Ability to set priorities and adapt to changes in a quick and professional  manner.

Excellent oral and written communication skills;

Ability to interact with internal and external stakeholders at every level

Ability to use discretion when handling confidential information

Strong analytical, reasoning and problem solving skills

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178