Remedy Developers in Glen Allen, VA at APEX Systems

Date Posted: 2/14/2018

Job Snapshot

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Job Description

Job #:  822411

Job Title: Remedy 9.1 Developer


Hiring Company: Apex Systems


Location: Remote


Pay: DOE - You are paid weekly on a W2 basis and OT is time + half.


Job duration: Start ASAP, Contract will run through the end of May (approximately)


Job summary:

Initiative - Configure the client as a new customer inside of Remedy.  Main duties will be building workflows for service requests (note: discovery is already done and the storybooks are already created). As a BMC ITSM Developer, the hired candidates will be responsible for developing and providing support on BMC remedy ITSM 9.


Roles and Responsibilities:

  • Install and configuration of BMC Remedy applications ( >=ITSM  8.*) and customize BMC Remedy applications
  • Under general direction, design, implement, and maintain the Remedy Action Request System and corresponding ITSM modules
  • The candidate will need to have functional / Technical knowledge covering ITSM best practices, methodology and workflows
  • The candidate will also need to have technical experience with Remedy workflow programming, ability to troubleshoot using Remedy log files
  • The candidate will need to have the ability to propose, recommend, configure, develop, test, and implement solutions given these Remedy tools
  • Implement integrations with BMC Remedy applications
  • Draft technical installation, configuration and customization specification documents
  • Design custom or product-based solutions based on BMC Remedy applications
  • Estimate level of effort to design or deploy products or solutions
  • Knowledge of ITIL compliance processes and ITSM suite capabilities


Skills Required:

  • Must have minimum 3+ years of >=ITSM  8.* development OR support experience
  • Must have good knowledge of Local area network, TCP/IP protocol, internet connectivity and Databases.
  • Formal >= BMC ITSM8.*, SRM 8.*and AR System 8.* trainings an advantage
  • Excellent analytical and troubleshooting skills
  • Very good communication skills


Education and Work Experience:

  • Bachelor’s degree with focus of applied sciences or engineering from leading institutes
  • Minimum of 3+ years of BMC Remedy Development
  • Should have development and support experience on AR System, ITSM, Atrium CMDB, SRM, SLM and RKM (all >=8.* version) and dependency impacts of any changes or updates.


Interview process:

After resume submittal. The hiring manager will select candidates to interview over the phone and make hiring decisions after the phone interviews are complete.


How to Apply:

  • Please be mindful to read the entire job description before applying to the position.
  • If you have relevant skills, meet the requirements and are interested in applying please email Anthony at two (2) professional references along with your resume in a Microsoft Word (.doc or .docx) format. Please include “Remote – Remedy 9.1 Developer – Job# 822411” in the subject line and an introduction to yourself in the body of the email.


Additional perks include: CompTIA certification discounts, a business casual work environment, career development workshops through Apex Systems, technical training webinars, contractor health benefits (at a group discounted rate), matching 401K, and more!


(Note: PTO/Vacation pay is NOT included while on contract)


EEO Employer

Apex Systems LLC is an Equal Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 706-612-2739.