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Patient Support Specialist in Cumberland, RI at APEX Systems

Date Posted: 2/12/2019

Job Snapshot

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Job Description

Job #:  940271

Patient Support Representative opening in Cumberland, RI. Looking for medical receptionist, medical office, or medical secretary experience. If interested, please send updated resume to 


Position Details:

Job Title:  Patient Support Representative

Initial contract: This assignment is anticipated to last 3-6 months with possibility of going permanent; however, Apex Systems cannot guarantee the length of this assignment.

Target start date: 03/04

Location: Cumberland, RI 02864

Hours: Work schedule after training will be 1PM - 9:30 PM during the week and noon – 8:30PM on the weekend day. A weekend shift will be assigned weekly.

Training Hours: Training schedule Monday – Friday training hours 9-5:30

Job Description: you will work to resolve patient billing and insurance inquiries, as well as respond to patient inquires related to visits, treatments and services. You will be responsible for answering incoming calls related to Minute Clinic visits, patient billing statements, issues related to possible customer reimbursements, resolving patient payment concerns related to Minute Clinic claims, and other general inquiries.


You will be responsible for providing concise medical and prescription information in accordance with HIPAA compliance requirements, including but not limited to recent visits, follow up inquiries, and medical records.


Additionally, you will work with other areas within Minute Clinic to obtain the necessary information to resolve patient concerns, insurance billing issues, and all service related inquires while ensuring the utmost level of customer satisfaction









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178