Resident- Storage Management Consultant- Depository Trust & Clearing Corp- Coppell, TX/ Tampa, FL in Durham, NC at APEX Systems

Date Posted: 10/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job #:  886129

Our Client's East region has a need for a resident consultant to support DTCC in Coppell, TX or Tampa FL.

The resident could be staffed at 1333 Crestside Dr. Coppell, TX 75019 or 18301 Bermuda Green Dr, Tampa FL 33647. 

Scope of work: ONTAP Data Protection- Snap Mirror Data Protection- Snap Vault 

If interested, please email your resume to Asa Townsend at!


The Storage Management Consultant (SMC) performs functions that are assigned and supervised by the Customer, including, but not limited to, the following tasks:


System Management and Execution


The SMC, working with the Customer, will provide project management and project execution as required by the Customer, which may include:

- Consulting on storage management solutions tailored to meet the Customer’s needs

- Implementing or improving storage management tools usage within the Customer’s environment

- Integrating storage management best practices into the Customer’s operational framework

- Driving Customer utilization and consumption of NetApp advanced storage efficiency features

- Promoting documentation of the NetApp environment and recommended storage management best practices

- Performing capacity-planning activities that support Customer utilization objectives

- Performing NetApp Data ONTAP® and firmware upgrades and recommendations

- Implementing and upgrading NetApp Operations Manager (OM)

- Using OM for storage and data management system monitoring

- Performing on-site diagnostics and replacement of hardware components

- Performing test planning and execution

-Participating in regularly scheduled reviews with the Customer


Additional Examples of SMC Activities


- Analyze forecasted storage requirements from the Customer’s application against the Customer’s service catalog and estimate the actual storage required.

- Maintain the Customer’s capacity plan.

- Identify and control configuration items and report configuration status.

- Evaluate and document the changes that provide an improved storage solution as recommended technology changes.

- Check storage components for availability and completeness.

- Perform daily monitoring and diagnostics.

- Serve as an assigned advisor responsible for understanding the Customer’s environment and representing the Customer’s support needs to the GSC.

- Provide assistance with the NetApp Support site and advice on how to best use the site.

- Assist with technical support matters in cooperation with a Technical Support Engineer when required.

- Coordinate GSC customer service personnel and field resources to solve the Customer’s problems.

- Report on process and product maintenance.

- Regularly analyze NetApp AutoSupport™ diagnostic data.

- Perform case trend analysis.

- Provide proactive service management, including software and hardware release planning and bug analyses.

- Analyze software patches and field alerts, and advise the Customer on appropriate next steps.

- Assist with disaster recovery (DR) planning, data archival planning, and data migration planning.

- Analyze Customer needs and recommend additional products and services to meet those needs.

- Participate in the Customer’s weekly change management meetings.

- Assist the Customer in modifying NetApp scripts.


Out-of-Scope Services


The SMC is not intended to perform consulting services on storage systems. Those services are available as additional services. Some examples of other out-of-scope services include:

- High-availability or performance configurations and testing

- Major assessments related to performance and tuning

- Physical moving of equipment









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178