Seller Onboarding Specialist in San Bruno, CA at APEX Systems

Date Posted: 2/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Bruno, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job #:  812082

Apex Systems, the nation's 2nd largest IT Staffing organization, has an immediate and high profile opportunity for a Seller Onboarding Specialist based out of San Bruno, CA. 

By bringing together online, mobile and social with our 11,000 stores around the world, were creating a seamless experience for customers to shop in the way thats most convenient for them-anytime and anywhere. When you combine our unmatched assets in retail with our commitment to building best-in-class eCommerce capabilities, were positioned to serve customers in ways no one else can. Come join our new Seller Success team and help 3rd party retailers sell more of what our customers want. Ensure the success of sellers during their integration with Marketplace, through outbound personal contact, support, documentation and product definition. Define and deliver brand new processes that will help us achieve our goals.

Specific job duties * Own and manage integration of a portfolio of key sellers who sell their products on Marketplace. * Provide Tier 2 Business Support during seller integration * Participate in knowledge transfer to/from Operations and Product Management * Identify opportunities to create documents in support of seller self-help * Write internal and/or external documents in support of seller self-help * Manage existing internal/external documents based on changing conditions * Interact with sellers through proactive meetings and communications * Manage escalations with sellers * Support the launches of new programs, categories and features.

Skills and experience * Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. * Demonstrated active listening skills, highly consultative and solutions-oriented. * Ability to understand and take part in scalable processes and continuous improvement. * High competency in Microsoft Visio or other process definition tools. * Understanding of eCommerce and B2B Communication (XML and Webservices). * Good IT literacy especially in Microsoft Office applications. * Attention to detail and capability to work on multiple projects in parallel.

Preferred: Experience in a highly analytical, results-oriented environment with external customer interaction. * Bachelors required, masters preferred. 1 year of business experience preferred. Candidates from top-tier universities with no work experience will also be considered.

*Please note that as a contract employee of Apex Systems, you'd be eligible for health, dental, vision, and life insurance, short term disability, hospitalization coverage, direct deposit, weekly pay periods, training and development programs, corporate discounts/perks and our referral program* 

If you or anyone you know might be interested, feel free to send all resumes to 









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.